Shipping policy

At Sanoresse, we are committed to delivering your orders across the United Kingdom in a dependable and timely manner. Below you’ll find all the details regarding our shipping process.

1. General Shipping Details

We currently deliver orders within the United Kingdom only.

Shipping methods, fees, and delivery timeframes may differ based on your location as well as the size and weight of your order.

2. Order Processing Time

Orders are typically processed within 2–3 business days (Monday to Friday), excluding weekends and holidays.

During peak seasons or promotional events, processing times may be slightly longer. We'll keep you informed of any delays.

3. Shipping Costs

Free Shipping – We offer free shipping on all orders, with no minimum purchase.

4. Estimated Delivery Timeframes

Here's what to expect once your order is processed:

Processing Time: 2–3 business days (Monday to Friday)
Transit Time: 4–9 business days (Monday to Friday)
Total Delivery Time: 6–12 business days
Order Cutoff Time: 6:00 PM
Time Zone: (GMT) Greenwich Mean Time (London)

Please note: Delivery times are estimates and may be affected by carrier delays or extreme weather conditions.

5. Shipping Limitations

We are unable to deliver to PO Box addresses, BFPO addresses, or other restricted delivery locations. Certain items may also be subject to shipping restrictions in accordance with UK regulations or carrier requirements.

6. Undeliverable or Returned Orders

If a delivery attempt is unsuccessful due to incorrect address details or other issues, the package may be returned to us. Should this happen, we will reach out to coordinate a reshipment. Additional shipping charges may apply.

7. Lost or Damaged Shipments

If your order arrives damaged or is lost during transit, please contact us immediately at info@sanoresse.com

We will work directly with the shipping carrier to resolve the issue as quickly as possible.

8. Shipping Policy Updates

This shipping policy may be revised periodically to comply with Google Shopping Ads requirements or to enhance our services. The most current version will always be published on this page.

(Last updated: 09/02/2026)